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8.0 Outstanding
3 reviews
29-05-2024
12:00
05-06-2024
12:00
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🚗 Parking type Valet
🌤 Covered No
🕒 Opening hours: Open 24 hours a day
🔑 Keep keys No
🔌 Electric charging car No
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Address

Gatwick Airport
Horley
RH6 0LL
United Kingdom

Ace Platinum Parking Gatwick

If you are looking for first rate Gatwick car parking, then Ace Meet and Greet Platinum service is the ideal option for you. Instead of having to wait for a shuttle bus and spending extra time coming and going from a car park outside the airport, you can drop off your car and pick it up directly from the airport terminal. You not only get to enjoy the convenience, but your car will receive a full valet service with Ace’s Platinum offer!

Leave on your trip with peace of mind with this excellent London Gatwick Airport Meet & Greet option. Your vehicle will be in good hands. All Ace drivers are professionally trained and CRB checked and will be clearly identifiable with their uniform and IDs. You will receive a professional service and your car will be kept safe at Ace’s secure car park, which has CCTV and security patrols.

This Ace Platinum parking Gatwick is available at both the North Terminal and South Terminals, so no matter your destination you can enjoy this stress free, luxury option.

 

✈️ Type of ServiceMeet & Greet
⏳ Time to Airport5 minutes
🕓 Opening Times24/7
🔑 Keep your key?No

 

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How Does Ace Gatwick Platinum Parking Work?

The Ace Platinum service is the original fantastic Ace Meet and Greet service with some added extras and offers the same easy to follow parking process.

 

Upon Arrival

When you arrive at Gatwick airport, just drive straight to the departure terminal meeting area. Once you arrive, a uniformed ACE representative at Gatwick North/ South terminal will meet you, quickly check your vehicle, and then drive your car to one of their off-site car parks. Your vehicle will be stored in the secure car park until your return. Then, all you have to do is head into the airport departures building with your luggage. 

 

Upon Return

On your return you will need to give Ace a call once you have collected your luggage. By the time you have made your way to the pick-up point, your car will be waiting for you. Please note that from the time you call, it will be about 15-20 minutes for your car to be at the meeting point. It will be pre-warmed, fresh and ready to leave after its full valet service. There is no waiting around with this service, you can start your journey home just minutes after leaving the airport.

 

North Terminal PickUp Point

  • After leaving North Terminal Customs, go towards the exit doors.
  • Just before the exit doors, take the lift to the 1st floor.
  • Follow the signs directing you to the Hampton Hotel.
  • Continue past the hotel reception and follow signs to the "APPROVED OPERATORS CAR PARK," where your car will be waiting for you to drive home.

 

South Terminal Pickup Point

  • Follow signs to the Short Term Car Park, specifically orange car park, Level 1, Row D & E. Look for the "Approved Operator Bays" and wait in the safe zone waiting area (lift lobby) until your vehicle is returned.

 

Security

Ace Platinum parking Gatwick offers customers a safe and secure service that you can rely on. The valets who greet you and collect your vehicle are fully trained, CRB checked and are insured to drive your vehicle. They are professionals who will take good care of your vehicle on the road and at the secure off-site car park. This car park is equipped with CCTV, security fencing and there are regular patrols. The site is manned 24/7 and has a Park Mark award from the Police for the high-level of its security facilities.

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Directions to Ace Parking

Ace Meet and Greet Platinum Gatwick is straightforward to find and will present you with no difficulties on the day.

 

North Terminal

  • Follow signs to the North Terminal roundabout.
  • At the roundabout, look for signs directing you to the "Hampton-by-Hilton" hotel.
  • Drive past the Shell Petrol Station on your right.
  • Continue until you reach another roundabout.
  • Take the second exit, following signs for the "Hampton-by-Hilton" Hotel.
  • Follow the road to the entrance of the "Hampton-by-Hilton" car park.
  • Before reaching the hotel entrance, turn right into Car Park M (Approved Operators). Note: Do not enter the hotel car park.
  • Stay in the left lane of Car Park M and follow signs to the "Approved Operatoor Bays," where a staff member will assist you

 

South Terminal

  • Follow signs for "Short Stay Passenger Pick Up" to the Short Term Car Park. Stay in the right-hand lane.
  • Take a ticket at the barrier and proceed to the 3rd car park, Orange Car Park 3 LEVEL 1, Row D & E. Look for the "Approved Operator Bays."

 

Additional Information

These are our most common questions from customers when booking with Ace car parking Gatwick.

What size vehicles are accepted at Ace Parking?

Ace Parking will only accept vehicles that will fit into a standard 2.4m by 4.8 space and will only accept cars. Cars over this size may be accepted with an extra charge if there is space but may also be refused if the size of the vehicle is not communicated to Ace beforehand.

Are there instances where Ace will refuse to accept my vehicle?

Ace will refuse any vehicles that are not fully taxed, that do not have a valid MOT certificate or are unsafe to drive due to some fault.

What happens if I return late?

It is important to inform Ace as soon as you know you will be returning later than your confirmed return time. There is a £10 charge per day or part day over the original return time.

What happens if I return earlier than planned?

Please make sure that you inform Ace as far in advance as possible, ideally within 24 hours, if you plan to return earlier than your confirmed return date. Ace will then have time to ensure your vehicle is ready to meet you and then you do not have to wait. Ace does not offer refunds for early returns.

 

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What do customers say

  • star star star star star
    Punctuality
  • star star star star star
    Kindness
  • star star star star star
    Location
8.0
Average rating
Rob
star star star star star
2019-07-03

Simpe and convenient to use

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With Ace Parking Platinum Gatwick you're sure of
Safety
  • 24-Hour Surveillance
  • Cameras
  • Security Fencing
  • Entry/Exit Barrier
  • Security guard
Facility
  • Car Inspection
  • No Max. Clearance Height
  • Asphalt or Paving
  • Illuminated terrain
  • Electric Car Charging
  • Waiting Room
  • Toilet
Service
  • Open 24 hours
  • Luggage Assistance
  • Car Wash
  • Keep Car Keys
  • Starting Aid
  • Covered possible
  • Oversized

Accessibility

The Ace Platinum parking Gatwick service is located within a very short walking distance of the terminals. At the South Terminal you are located right outside the lifts and the staff are always ready to give you a helping hand with luggage or any questions you might have.

 

Ace Meet and Greet Platinum Gatwick Reviews

Ace has received some fantastic reviews from our customers which clearly reflect the high-quality service they provide. On the day you can expect a personal level of service from the valets who will help you ensure your rip gets off to a great start.

All Parkhero customers are asked to provide a review of their experience so that we can inform prospective customers. Reviews give you an idea of what you can expect from a service and whether it is the right one for you. We want you to be able to make an informed decision and publish all reviews whether good or bad.

 

Customer Service

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Booking at Ace Parking Platinum Gatwick is not possible

Ace Parking Meet and Greet Platinum Gatwick Unfortunately its is not possible to make a reservation at Ace Parking Platinum Gatwick for your selected date as the car park is full on the dates you have selected.

We advise you to compare all car parks at Gatwick Airport. Click on the button below and check the available parking services.