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Privacy Statement

Parkhero.co.uk, a trade name of ROOSH (find the company information here), respects and protects the privacy of all visitors to this website. We guarantee that all personal information that you provide us will be treated confidentially and processed as described in this privacy statement.

 

Purposes and legal grounds for processing

Here we describe why we need your personal data and the lawful basis for doing so. We need this information due contractual agreements and general or legitimate interests. This enables us to provide an optimal and personal service for our customers.

 

Processing of reservations (implementation of the agreement)

If you reserve a parking space through Parkhero.co.uk, your personal information will be used for two important reasons. Firstly, to send you a booking confirmation, and secondly to inform the parking provider of your arrival. This information is therefore necessary for the correct execution of our service.

 

Contact with our customer service (general interest)

If you contact us for questions about our service, we will only ask you for the information necessary to provide you with the best possible service.

 

Marketing communication (legitimate interest)

As a customer, your personal data can be used for sending related offers or news about services you have purchased in the past.

You can unsubscribe from these emails by clicking on the link at the bottom of the e-mail or by contacting us via info@parkhero.co.uk.

 

Cookies

This website uses functional and analytical cookies to map the website visits. These cookies have no impact on your privacy, they are anonymous and therefore cannot be traced.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website functions correctly and, for example, will remember your preferences.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

 

Share data with third parties

Your data is shared with our partners, the parking providers, for the implementation of the agreement. This is only the necessary information as described earlier on this page. They are also obliged to handle your data with care in accordance with our guidelines.

Your data will never be sold or exchanged with third parties for commercial or other reasons.

 

Where is the data stored

Your data is stored in various databases within the European Union. Due to this, strict security measures are applied, such as an SSL certificate. This ensures that your data is encrypted between the server and your web browser.

 

Save your data

Your data will not be kept longer than necessary. When it is no longer necessary to keep your data, we will delete it or it will only be used anonymously for internal analyses.

We remove inactive customer data after 7 years. This is the period in which we must be able to legally prove our administration for the tax authorities.

 

Your rights

You have the right to view, correct or delete your personal data. You can submit a request for inspection, correction or removal by contacting us.

You also have the right to make a complaint about the way we handle your personal data. You can submit this by sending an email to info@parkhero.co.uk. If you are not satisfied with how we handle your data, you can also contact the personal data authority.

 

Questions?

Contact us here.

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