Additional Information
Heathrow levies a £6.00 drop-off fee for the use of the Off-Airport Parking Zone for off-site providers. This is added to your parking fee but when you return make sure to make your way straight to the pick-up area as directed. Overstays in this area can make you liable for extra charges.
Please make sure to inform Stress Free Parking Heathrow if you realise you will arrive later than your stated arrival time. There are extra charges for customers arriving more than an hour after the expected arrival time.
All Stress Free valets wear an orange and black high-visibility uniform with the MBW Parking logo printed on the back. They also carry a photo ID, which they will present when they greet you at the meeting point. If this is not presented, please request it.
You are required to take photos of your vehicle when you arrive at the drop off point to record any pre-existing damage for any later damage claims against MBW.
When you drop your car off you will need to take photos of it for existing damage. This is to ensure you have evidence should you need to make a damage claim on your return.
Stress Free charges extra for vehicles that are over-height (you will need to pre-book) and will not accept vehicle longer than a standard car. Please see the height restrictions below:
- Short Stay car parks at Terminals 2, 3 and 5 - 2.2 metres (7ft 2in)
- Short Stay car parks at Terminal 4 - 2.0 metres (6ft 6in)
There is a £25 charge if you wish to drop-off or pick-up your vehicle outside of the company opening hours of 04:00 to 00:00.
Directions
With Stress Free valet parking Heathrow you will have no trouble finding the drop-off point as they are located in the Short Stay car park of each terminal. There is clear signage as you approach the airport, but just in case you will find some clearer indications for each terminal below.
Terminal 2
As you approach Heathrow Airport, follow the signs for Terminal 2 Departures and then the signs for the Short Stay Car Park. You will need to be in the right-hand lane when you leave the tunnel.
Once you have reached the Short Stay Car Park, you can take a ticket at the barrier, head to Level 4 and park in row A or B.
The postcode for your Satnav is TW6 1EW.
Terminal 3
Follow the same directions as above but for Terminal 3 Departures and Short Stay Car Par 3.
The postcode for your Satnav is TW6 1QG.
Terminal 4
As you approach Heathrow, follow signs for Terminal 4. When you reach the roundabout outside the terminal follow the signs for the Short Stay Car Park.
When you arrive at the car park take a ticket at the barrier and head to the Level 2 Off-Airport Parking Zone. You can park in row E or F. Make sure to give MBW a call 30 minutes before your arrival so that someone is waiting to greet you.
The postcode for your Satnav is TW6 3XA.
Terminal 5
As you approach Heathrow follow signs for Terminal 5. When you reach the Terminal 5 roundabout, you will need to follow the signs for the Short Stay Car Park.
Take a ticket at the barrier when you arrive and head to the Level 4 Off-Airport Parking Zone. You can park in row R or S.
The postcode for your Satnav is TW6 2GA.
